Amazon Seller Profile

Sonoff

4.85 (260 ratings)
Go to Store on Amazon
Last updated Sep 27, 2023
PM Seller Rank
Not ranked
Rating
4.8 / 5
Feedback (12 mo)
260
Products Listed
32
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Sonoff Profile & Rating

Sonoff primarily sells Electronics, Tools & Home Improvement and Home & Kitchen products from sonoff.

The seller, Sonoff, currently offers 32 products for sale, all shipping from the United States. The average price of the products is a budget-friendly $41.52.

As an established seller on Amazon, Sonoff has received more than 260 customer feedbacks in the past 12 months. This signifies that they are a prominent business seller on Amazon.

Our assessment of numerous customer feedbacks indicates that Sonoff is a professionally managed Amazon business. Their considerable sales volume positions them as a top seller. We highly recommend them for your purchases.

Sonoff has earned an average star rating of 4.2, which signifies a satisfactory customer perception of the products sold by this store. This cost-effective choice is endorsed by PickSmartly.

Sonoff does not currently appear on our PM Sellers ranking list, which covers the 1,000 US Amazon Marketplace stores with the most lifetime customer feedback. That is a statement about how much we know of them, not a verdict on them.


Top 20 Sonoff Products

Last Updated: Sep 27, 2023

Electrical Light Switches

SONOFF TX WiFi Smart Light Switch, 2.4GHz Wi-Fi Touch Smart Wall Switch,Works with Alexa and Google

【Note】Neutral Wire Required; Only Supports 2.4 GHz Network (Not 5 GHz); Not Dimmer Switch..Smart Remote Control Switch - Turn electronics...

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Electrical Light Switches

SONOFF TX WiFi Smart Light Switch, 2.4GHz Wi-Fi Touch Smart Wall Switch,Works with Alexa and Google

【Note】Neutral Wire Required; Only Supports 2.4 GHz Network (Not 5 GHz); Not Dimmer Switch..Smart Remote Control Switch - Turn electronics...

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Electrical Outlet Switches

SONOFF POWR3 Smart WiFi Wireless Light Switch with Energy Monitoring, Universal DIY Module for Smart

【25A/5500W Highest Output Power】POWR3 has the highest output power to make your high-powered devices smart, or as a single room-meter...

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Electrical Outlet Switches

SONOFF S31 Lite 15A Zigbee Smart Plug ETL Certified, Works with SmartThings, and Amazon Echo Plus, H

Interact with your devices via ZigBee Protocol:A compatible ZigBee hub is required to control this plug. Pair your plug to...

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Electrical Outlet Switches

SONOFF S31 Lite 15A Zigbee Smart Plug ETL Certified, Works with SmartThings, and Amazon Echo Plus, H

Interact with your devices via ZigBee Protocol:A compatible ZigBee hub is required to control this plug. Pair your plug to...

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Electrical Outlet Switches

SONOFF S31 WiFi Smart Plug with Energy Monitoring, 15A Smart Outlet Socket ETL Certified, Work with

[Monitor Energy Consumption]:Keep track of real-time power, current and voltage of your appliances on App.and Measure your appliances’ power consumption...

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Electrical Outlet Switches

SONOFF S31 WiFi Smart Plug with Energy Monitoring, 15A Smart Outlet Socket ETL Certified, Work with

[Monitor Energy Consumption]:Keep track of real-time power, current and voltage of your appliances on App.and Measure your appliances’ power consumption...

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USB Computer Network Adapters

SONOFF Zigbee 3.0 USB Dongle Plus-E Gateway, Universal Zigbee USB Gateway with Antenna for Home Assi

Pre-flashed with Zigbee coordinator firmware based on EZNet 6.10.3 out of box.Support smart home platforms like Home Assistant, openHAB, Zigbee2MQTT...

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Electrical Outlet Switches

SONOFF POWR320D 20A WiFi Smart WiFi Wireless Light Switch with Energy Monitoring, Universal DIY Modu

【LCD Screen】Track of power, current, voltage, and cumulative power consumption of your appliances in real-time on the LCD screen..【20A Max...

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Electrical Light Switches

SONOFF ZBMINI ZigBee Mini Smart Light Switch(2 Way), Compatible with Alexa, SmartThings Hub, Google

Mini Body, Huge Power: Whatever type of junction box you use, the switch can be installed in it to smarten...

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Electrical Light Switches

SONOFF ZBMINI ZigBee Mini Smart Light Switch(2 Way), Compatible with Alexa, SmartThings Hub, Google

Mini Body, Huge Power: Whatever type of junction box you use, the switch can be installed in it to smarten...

Check Price on Amazon
Electrical Light Switches

SONOFF ZBMINI ZigBee Mini Smart Light Switch(2 Way), Works with Alexa, SmartThings Hub, Google Home&

Mini Body, Huge Power: Whatever type of junction box you use, the switch can be installed in it to smarten...

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Product Analysis

Rating distribution

Price comparison — click a bar to view on Amazon

Disclaimer

Please note that the prices displayed are not current. They are estimates from the past two or three months, derived from our analysis and algorithms for Sonoff products. This information provides a general understanding of the price range. For the most accurate, up-to-date sale prices, please click on the chart bars.


Our Unbiased Sonoff Review

Is Sonoff a Trustworthy Seller on Amazon?

Absolutely. Sonoff is a prominent seller on Amazon's North American marketplaces, trading under the brands of Sonoff.

Amazon is a reputable platform that enforces a rigorous KYC (Know Your Customer) procedure for all its sellers. This process allows Amazon to gather vital information about each seller that can be used for identification and communication purposes.

Furthermore, Amazon offers robust buyer protection. If you ever feel that a purchase has not lived up to your expectations, you have the right to return the product and claim a refund, ensuring your transactions are safe and secure.

Is Sonoff Known for Quality Products?

Based on our analysis of Sonoff's customer feedback and product reviews, it is clear that they have a solid reputation. With an average star rating of 4.17, and having sold over 26,795 items in the Electronics , Tools & Home Improvement , Home & Kitchen category on Amazon, their track record speaks for itself.

From this data, we can confidently assert that Sonoff offers valuable, high-quality products. Customers predominantly give them positive ratings, indicating a successful balance between price and quality. This suggests that Sonoff is committed to providing products that not only meet expectations but also offer value and convenience to their consumers.


Sonoff FAQs

Common questions buyers ask about this seller — how to find their products, payment and shipping, returns, and how PickSmartly ranks what they sell.

To search for Sonoff products on PickSmartly, you can do the following:

  1. Go to the PickSmartly homepage.
  2. Look for the search bar, which is usually at the top of the page.
  3. Enter "Sonoff" into the search bar and hit Enter.
  4. You will then see a list of Sonoff products that are currently available.

Please note that product availability can change, so if you don't see what you're looking for, be sure to check back later.

Sonoff offers a wide variety of products. Their offerings cover home automation hubs, home automation modules and electrical hubs in Electronics, Tools & Home Improvement and Home & Kitchen categories. To get a complete picture of all the products Sonoff offers, please visit the Sonoff section on the PickSmartly website.

To confirm that you're buying a high-quality Sonoff product, you should look at the product reviews and ratings on the PickSmartly . We select and showcase products based on various factors such as customer satisfaction, product performance, and dependability.

PickSmartly employs a thorough selection procedure to highlight the best Sonoff products. We take into account aspects like product quality, customer feedback, product attributes, cost, and Sonoff's standing in the marketplace.

The quantity of suggested products for each brand on PickSmartly may differ. However, we generally strive to present a broad range of about 10-15 leading products for each brand, providing our users with a thorough overview and multiple options. Sonoff has 32 products for sale, and we analyzed 20 of them in detail to recommend to shoppers.

To purchase Sonoff products through PickSmartly, follow these steps:

  1. Go to the PickSmartly website and find the Sonoff brand page.
  2. Look through the Sonoff products listed there.
  3. Click on the product you like to see more details, reviews, and its price.
  4. To buy, click 'Check on Amazon'. This will take you to the product's Amazon page.
  5. Finish your purchase on the Amazon page.

Our Seller Guide offers detailed insights about Sonoff, a featured seller on PickSmartly. It includes a quick overview of Sonoff's history, an outline of the products they sell, their reputation in the market, and a picked list of their best products according to our selection standards. This guide is designed to help users understand more about Sonoff and its product range.

Sonoff accepts various payment methods including credit cards and debit cards. They might also accept bank transfers and checks. As you'll be completing your purchase on Amazon, you can refer to Amazon's 'Manage Payment Methods' page for comprehensive information on payment options. Here is the link: Amazon Payment Methods

As a buyer, you can check a Sonoff's shipping methods on Amazon by following these steps:

  1. Visit the Product Page: Navigate to the product page of the item you're interested in.
  2. Check Sonoff Information: On the product page, you'll see a section that says "Sold by [Seller's Name]". Click on the Seller's name.
  3. Visit Seller's Page: This will take you to the Sonoff's page where you can find more information about their policies.
  4. Look for Shipping Information: On the Seller's page, look for a section that says "Shipping Policies" or "Delivery Policies". This section will provide information about the seller's shipping methods, costs, and estimated delivery times.

Please note that not all sellers provide detailed shipping information. If you can't find the information you're looking for, you can contact the seller directly to ask about their shipping methods. To do this, click on the "Ask a question" button on the seller's page.

If you have ordered from Sonoff through Amazon, you can follow these steps to track your order:

  1. Sign in to Your Amazon Account: Go to Amazon's homepage and sign in using your credentials.
  2. Go to Your Orders: From the top right of the screen, click on 'Returns & Orders'. This will take you to a page listing all your recent orders.
  3. Find Your Order: Look for the order you placed with Sonoff.
  4. Track Package: Once you've found the order, there should be an option on the right side that says 'Track Package'. Click on this to see the current status and location of your package.

If you have not received a tracking number or if the tracking information is not available, you may need to contact Sonoff directly for more information. You can do this by going back to the product page, clicking on Sonoff's name to go to their seller page, and then clicking on 'Ask a question'.

To check the return policy of a specific seller like Sonoff on Amazon, follow these steps:

  1. Go to the Amazon homepage.
  2. Type "Sonoff" into the search bar and click on the search icon.
  3. Click on any product that is sold by Sonoff.
  4. On the product page, you will see the seller's name. Click on the name "Sonoff".
  5. This will take you to the seller's detailed page. Look for the section "Returns & Refunds".
  6. Click on it, and you will be able to see the specific return policy for Sonoff.

Remember, policies can vary by seller, so it's always a good idea to check this before you make a purchase.

To contact the seller Sonoff on Amazon, you can follow these steps:

  1. Go to the Amazon homepage.
  2. Log into your account if you're not already logged in.
  3. Go to "Your Orders".
  4. Find the order that you want to discuss or ask about, then click on "Contact Seller".
  5. In the pop-up window, select the subject of your issue from the drop-down menu, write your message, and then press "Send".

Remember to keep all communication with the seller within Amazon's platform for your own protection and to comply with Amazon's policies. If you haven't placed an order and just have a query, you can still go to the seller's profile and look for a "Contact" button or link there.

To find out if Sonoff offers a warranty on their products, you will need to check the product details on the individual product pages on Amazon. Here's how you can do this:

  1. Go to the Amazon homepage.
  2. Type "Sonoff" into the search bar and click on the search icon.
  3. Click on any product that is sold by Sonoff.
  4. Scroll down to the product details or product description section. If a warranty is offered, it will usually be mentioned here.

If you are unable to find the warranty information or if it's unclear, you can contact Sonoff directly through Amazon to ask about the warranty for a specific product. Remember, warranties can vary from product to product and from seller to seller, so it's always a good idea to check this information before making a purchase.

Typical procedures for handling damaged or defective items on Amazon are as follows:

  1. Contact the Seller: If the item was sold by a third-party seller like Sonoff, you should contact them directly. You can do this by going to "Your Orders", locating your order, and clicking on "Problem with order". From there, you can choose "Contact Seller" and describe the issue in detail.
  2. Return the Item: Amazon usually allows you to return items sold and fulfilled by third-party sellers within 30 days of receipt. The seller's return policy can be found on the product page or seller profile. If the item is damaged or defective, the seller is generally responsible for return shipping costs.
  3. Request a Refund or Replacement: Depending on the issue and the seller's policy, you may be able to request a refund or replacement. If the seller doesn't respond or refuses to help, you can file an A-to-z Guarantee claim with Amazon.

Remember, these are general steps and the specific policy may vary for Sonoff. It's always best to check the seller's specific return and refund policy on their profile page or contact them directly for the most accurate information.

According to Amazon's general policies:

  1. Cancel an Order: After placing an order, you can cancel it within a certain timeframe if the seller hasn't shipped it yet. You can do this by going to "Your Orders" and clicking "Cancel Items". If the seller has already shipped the product, you may need to wait until you receive it and then initiate a return.
  2. Change an Order: Changing an order after it's been placed can be more challenging. Amazon generally doesn't allow changes to orders once they've been placed. If you need to change something, you usually have to cancel the original order (if the seller hasn't shipped it yet) and place a new one.

Remember, these are general policies and Sonoff's may vary. For the most accurate information, check the seller's specific policy on their profile page or contact them directly. If the seller is unresponsive or their policy is unclear, you can contact Amazon customer service for assistance.