Amazon Seller Profile

Substratesource

4.87 (79 ratings)
Go to Store on Amazon
Last updated Sep 11, 2023
PM Seller Rank
#66,429
Rating
4.9 / 5
Feedback (12 mo)
79
Products Listed
20
We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation.

Substratesource Profile & Rating

Substratesource primarily sells Pet Supplies products from ultum nature systems, substratesource and twinstar.

The seller, Substratesource, currently offers 20 products for sale, all shipping from the United States. The average price of the products is a budget-friendly $27.86.

As an established seller on Amazon, Substratesource has received more than 79 customer feedbacks in the past 12 months. This signifies that they are a prominent business seller on Amazon.

Our assessment of numerous customer feedbacks indicates that Substratesource is a professionally managed Amazon business. Their considerable sales volume positions them as a top seller. We highly recommend them for your purchases.

Substratesource has earned an average star rating of 4.2, which signifies a satisfactory customer perception of the products sold by this store. This cost-effective choice is endorsed by PickSmartly.

Substratesource ranks as one of the after-1000 sellers on the US Amazon Marketplace, securing the 66429th position on our PM Sellers ranking list. Our PM ranking is primarily derived from our analysis of sellers' feedback, reviews, and ratings over the past year.


Top 20 Substratesource Products

Last Updated: Sep 11, 2023

Live Aquarium Plants

SubstrateSource Java Fern Live Aquarium Plants - Freshwater Plant for Fish Tanks - Beginner Friendly

Java Fern is one of the most popular aquarium plants and is loved by all skill levels due to its...

Check Price on Amazon
Aquarium Gravel

Ultum Nature Systems Controsoil - Planted Aquarium Substrate Soil for Fish Tank, Natural Freshwater

Designed For Planted Aquariums - Granule composition and sizes provide optimal oxygen exchange and rich nutrients for aquatic plants.Optimal For...

Check Price on Amazon
Live Aquarium Plants

SubstrateSource Anubias Live Aquarium Plants - Potted Freshwater Plant for Fish Tanks, Terrariums -

Anubias Nana is one of the most popular aquatic plants loved by both beginners and experts alike, and will instantly...

Check Price on Amazon
Aquarium Gravel

Ultum Nature Systems Controsoil - Planted Aquarium Substrate Soil for Fish Tank, Natural Freshwater

Designed For Planted Aquariums - Granule composition and sizes provide optimal oxygen exchange and rich nutrients for aquatic plants.Optimal For...

Check Price on Amazon
Live Aquarium Plants

SubstrateSource Java Fern Live Aquarium Plants - Tall 8-12 Inch Bare Root Freshwater Plant for Fish

Java Fern is one of the most popular aquarium plants and is loved by all skill levels due to its...

Check Price on Amazon
Live Aquarium Plants

SubstrateSource Staurogyne Repens Tissue Culture Aquatic Live Aquarium Plant - 100% Snail Free in Vi

Staurogyne Repens is a low growing aquatic plant with each stem will only grow up a few inches in height,...

Check Price on Amazon
Live Aquarium Plants

SubstrateSource Rotala Mexicana Tissue Culture Aquatic Live Aquarium Plant - 100% Snail Free in Vitr

Mexican Rotala makes a great choice as a background plant and with proper trimming, it can form a great hedge...

Check Price on Amazon
Aquarium Décor Wood

SubstrateSource Natural Cholla Wood Logs - Driftwood for Aquariums, Fish Tanks, Shrimp, Hermit Crabs

Cholla driftwood sticks are great for creating a natural appearance, and adding additional hiding places for shrimp and small fish...

Check Price on Amazon
Live Aquarium Plants

SubstrateSource Dwarf Baby Tears Hemianthus Callitrichoides Live Aquarium Plant Tissue Culture Cup -

Dwarf Baby Tears is one of the smallest aquatic plants available while also proving to be one of the most...

Check Price on Amazon
Aquarium Lights

Twinstar A-Line LED Aquarium Light, Full Spectrum W-RGB, for Freshwater Planted Fish Tanks, Terrariu

Twinstar A-Series Full-spectrum RGB+W LEDs for less light-demanding fish or invertebrates and low-medium light freshwater planted aquariums..Slim and modern appearance...

Check Price on Amazon
Live Aquarium Plants

SubstrateSource Live Aquarium Plants on Driftwood, Lava Rock, Moss, Fiber Mat - Freshwater Fish Tank

Live aquarium plants attached to driftwood, stone, or mats, will instantly create a great looking and natural appearance for your...

Check Price on Amazon
Live Aquarium Plants

Ultum Nature Systems Rotala H'ra Tissue Culture Live Plant for Aquarium, Freshwater Fish Tank, Aquas

Rotala H'ra is a new plant to the hobby that makes a delicate and dramatic back or mid-ground accent..This stem...

Check Price on Amazon
Live Aquarium Plants

Ultum Nature Systems Dwarf Baby Tears Hemianthus Callitrichoides Cuba Tissue Culture Live Plant for

Dwarf Baby Tears is one of the smallest aquatic plants available while also proving to be one of the most...

Check Price on Amazon
Live Aquarium Plants

Ultum Nature Systems Sagittaria Subulata Tissue Culture Live Plant for Aquarium, Aquascape, Freshwat

Dwarf Sagittaria is a popular choice as a foreground plant that adds subtle depth to your aquascape..Similar to wide blades...

Check Price on Amazon
Live Aquarium Plants

Ultum Nature Systems Staurogyne Repens Tissue Culture Live Plant for Aquarium, Aquascape, Freshwater

Staurogyne Repens grows compactly and if given sufficient lighting and nutrients can grow into a thick bush of green foliage..Commonly...

Check Price on Amazon
Live Aquarium Plants

SubstrateSource Bucephalandra Red Cherry Live Aquarium Plant - Natural Freshwater Fish Tank Decorati

Bucephalandra is an epiphytic aquarium plant so it can be attached to aquarium hardscape, and looks great in many different...

Check Price on Amazon
Aquarium Air Pump Accessories

Ultum Nature Systems Pro Mini Dual Stage CO2 Regulator for Planted Aquariums

UNS Mini Dual Stage CO2 Regulator with Needle Valve and Bubble Counter.Standard CGA-320 Adapter (pre-installed).Paintball Adapter and Power Adapter included.Compact...

Check Price on Amazon
Live Aquarium Plants

SubstrateSource Live Aquarium Stem Plants - Freshwater Aquatic Plant for Fish Tanks, Aquascaping - (

Rotala Rotundifolia Orange Juice adds intense color to the aquarium and has a dazzling effect as a thick reddish orange...

Check Price on Amazon
Live Aquarium Plants

SubstrateSource Live Aquarium Stem Plants - Freshwater Aquatic Plant for Fish Tanks, Aquascaping - (

Water Wisteria is a popular, fast-growing stem plant that is extremely easy to care for and suitable for beginners..Creates a...

Check Price on Amazon
Live Aquarium Plants

SubstratesSource Hygrophila Pinnatifida Live Aquarium Plant

Live freshwater aquarium plant.Farm grown, 3" to 6" in height.Roots in gravel, aqua soil, or can be tied to driftwood...

Check Price on Amazon

Product Analysis

Rating distribution

Price comparison — click a bar to view on Amazon

Disclaimer

Please note that the prices displayed are not current. They are estimates from the past two or three months, derived from our analysis and algorithms for Substratesource products. This information provides a general understanding of the price range. For the most accurate, up-to-date sale prices, please click on the chart bars.


Our Unbiased Substratesource Review

Is Substratesource a Trustworthy Seller on Amazon?

Absolutely. Substratesource is a prominent seller on Amazon's North American marketplaces, trading under the brands of Ultum Nature Systems , Substratesource , Twinstar.

Amazon is a reputable platform that enforces a rigorous KYC (Know Your Customer) procedure for all its sellers. This process allows Amazon to gather vital information about each seller that can be used for identification and communication purposes.

Furthermore, Amazon offers robust buyer protection. If you ever feel that a purchase has not lived up to your expectations, you have the right to return the product and claim a refund, ensuring your transactions are safe and secure.

Is Substratesource Known for Quality Products?

Based on our analysis of Substratesource's customer feedback and product reviews, it is clear that they have a solid reputation. With an average star rating of 4.23, and having sold over 2,860 items in the Pet Supplies category on Amazon, their track record speaks for itself.

From this data, we can confidently assert that Substratesource offers valuable, high-quality products. Customers predominantly give them positive ratings, indicating a successful balance between price and quality. This suggests that Substratesource is committed to providing products that not only meet expectations but also offer value and convenience to their consumers.


Substratesource FAQs

Common questions buyers ask about this seller — how to find their products, payment and shipping, returns, and how PickSmartly ranks what they sell.

To search for Substratesource products on PickSmartly, you can do the following:

  1. Go to the PickSmartly homepage.
  2. Look for the search bar, which is usually at the top of the page.
  3. Enter "Substratesource" into the search bar and hit Enter.
  4. You will then see a list of Substratesource products that are currently available.

Please note that product availability can change, so if you don't see what you're looking for, be sure to check back later.

Substratesource offers a wide variety of products. Their offerings cover aquarium wood, aquarium decor wood and live aquarium plants rotala in Pet Supplies categories. To get a complete picture of all the products Substratesource offers, please visit the Substratesource section on the PickSmartly website.

To confirm that you're buying a high-quality Substratesource product, you should look at the product reviews and ratings on the PickSmartly . We select and showcase products based on various factors such as customer satisfaction, product performance, and dependability.

PickSmartly employs a thorough selection procedure to highlight the best Substratesource products. We take into account aspects like product quality, customer feedback, product attributes, cost, and Substratesource's standing in the marketplace.

The quantity of suggested products for each brand on PickSmartly may differ. However, we generally strive to present a broad range of about 10-15 leading products for each brand, providing our users with a thorough overview and multiple options. Substratesource has 20 products for sale, and we analyzed 20 of them in detail to recommend to shoppers.

To purchase Substratesource products through PickSmartly, follow these steps:

  1. Go to the PickSmartly website and find the Substratesource brand page.
  2. Look through the Substratesource products listed there.
  3. Click on the product you like to see more details, reviews, and its price.
  4. To buy, click 'Check on Amazon'. This will take you to the product's Amazon page.
  5. Finish your purchase on the Amazon page.

Our Seller Guide offers detailed insights about Substratesource, a featured seller on PickSmartly. It includes a quick overview of Substratesource's history, an outline of the products they sell, their reputation in the market, and a picked list of their best products according to our selection standards. This guide is designed to help users understand more about Substratesource and its product range.

Substratesource accepts various payment methods including credit cards and debit cards. They might also accept bank transfers and checks. As you'll be completing your purchase on Amazon, you can refer to Amazon's 'Manage Payment Methods' page for comprehensive information on payment options. Here is the link: Amazon Payment Methods

As a buyer, you can check a Substratesource's shipping methods on Amazon by following these steps:

  1. Visit the Product Page: Navigate to the product page of the item you're interested in.
  2. Check Substratesource Information: On the product page, you'll see a section that says "Sold by [Seller's Name]". Click on the Seller's name.
  3. Visit Seller's Page: This will take you to the Substratesource's page where you can find more information about their policies.
  4. Look for Shipping Information: On the Seller's page, look for a section that says "Shipping Policies" or "Delivery Policies". This section will provide information about the seller's shipping methods, costs, and estimated delivery times.

Please note that not all sellers provide detailed shipping information. If you can't find the information you're looking for, you can contact the seller directly to ask about their shipping methods. To do this, click on the "Ask a question" button on the seller's page.

If you have ordered from Substratesource through Amazon, you can follow these steps to track your order:

  1. Sign in to Your Amazon Account: Go to Amazon's homepage and sign in using your credentials.
  2. Go to Your Orders: From the top right of the screen, click on 'Returns & Orders'. This will take you to a page listing all your recent orders.
  3. Find Your Order: Look for the order you placed with Substratesource.
  4. Track Package: Once you've found the order, there should be an option on the right side that says 'Track Package'. Click on this to see the current status and location of your package.

If you have not received a tracking number or if the tracking information is not available, you may need to contact Substratesource directly for more information. You can do this by going back to the product page, clicking on Substratesource's name to go to their seller page, and then clicking on 'Ask a question'.

To check the return policy of a specific seller like Substratesource on Amazon, follow these steps:

  1. Go to the Amazon homepage.
  2. Type "Substratesource" into the search bar and click on the search icon.
  3. Click on any product that is sold by Substratesource.
  4. On the product page, you will see the seller's name. Click on the name "Substratesource".
  5. This will take you to the seller's detailed page. Look for the section "Returns & Refunds".
  6. Click on it, and you will be able to see the specific return policy for Substratesource.

Remember, policies can vary by seller, so it's always a good idea to check this before you make a purchase.

To contact the seller Substratesource on Amazon, you can follow these steps:

  1. Go to the Amazon homepage.
  2. Log into your account if you're not already logged in.
  3. Go to "Your Orders".
  4. Find the order that you want to discuss or ask about, then click on "Contact Seller".
  5. In the pop-up window, select the subject of your issue from the drop-down menu, write your message, and then press "Send".

Remember to keep all communication with the seller within Amazon's platform for your own protection and to comply with Amazon's policies. If you haven't placed an order and just have a query, you can still go to the seller's profile and look for a "Contact" button or link there.

To find out if Substratesource offers a warranty on their products, you will need to check the product details on the individual product pages on Amazon. Here's how you can do this:

  1. Go to the Amazon homepage.
  2. Type "Substratesource" into the search bar and click on the search icon.
  3. Click on any product that is sold by Substratesource.
  4. Scroll down to the product details or product description section. If a warranty is offered, it will usually be mentioned here.

If you are unable to find the warranty information or if it's unclear, you can contact Substratesource directly through Amazon to ask about the warranty for a specific product. Remember, warranties can vary from product to product and from seller to seller, so it's always a good idea to check this information before making a purchase.

Typical procedures for handling damaged or defective items on Amazon are as follows:

  1. Contact the Seller: If the item was sold by a third-party seller like Substratesource, you should contact them directly. You can do this by going to "Your Orders", locating your order, and clicking on "Problem with order". From there, you can choose "Contact Seller" and describe the issue in detail.
  2. Return the Item: Amazon usually allows you to return items sold and fulfilled by third-party sellers within 30 days of receipt. The seller's return policy can be found on the product page or seller profile. If the item is damaged or defective, the seller is generally responsible for return shipping costs.
  3. Request a Refund or Replacement: Depending on the issue and the seller's policy, you may be able to request a refund or replacement. If the seller doesn't respond or refuses to help, you can file an A-to-z Guarantee claim with Amazon.

Remember, these are general steps and the specific policy may vary for Substratesource. It's always best to check the seller's specific return and refund policy on their profile page or contact them directly for the most accurate information.

According to Amazon's general policies:

  1. Cancel an Order: After placing an order, you can cancel it within a certain timeframe if the seller hasn't shipped it yet. You can do this by going to "Your Orders" and clicking "Cancel Items". If the seller has already shipped the product, you may need to wait until you receive it and then initiate a return.
  2. Change an Order: Changing an order after it's been placed can be more challenging. Amazon generally doesn't allow changes to orders once they've been placed. If you need to change something, you usually have to cancel the original order (if the seller hasn't shipped it yet) and place a new one.

Remember, these are general policies and Substratesource's may vary. For the most accurate information, check the seller's specific policy on their profile page or contact them directly. If the seller is unresponsive or their policy is unclear, you can contact Amazon customer service for assistance.