Best Customer Relations Books in 2026

Daisy
Last Updated: Feb 8, 2026

At a Glance: Our Top Picks for Customer Relations Books

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book)
#TOP1
Be Our Guest-Revised And Updated Edition: Perfecting The
9.8
PM SCORE
The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
#TOP2
The Customer Success Professional's Handbook: How To Thrive
9.7
PM SCORE
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer
#TOP3
Customers For Life: How To Turn That One-Time
9.7
PM SCORE

* PickSmartly editors independently research, review, and endorse the top products through comprehensive data analysis. We may earn a commission for qualifying purchases made through our product links.

Summary of the Best Customer Relations Books of 2026

Market Overview
Customer Relations Books Reviewed
  • Reviews Analyzed: 5296 Items
  • PM Avg. Rating: 9.1 / 10
15 Products Evaluated
  • Highest Price: $28.38
  • Lowest Price: $8.14
  • Avg. Price: $15.68

Be Our Guest-Revised And Updated Edition: Perfecting The Art Of Customer Service (A Disney Institute Book)

DISNEY EDITIONS
9781423145844FBA
6.19 X 0.83 X 9.33 Inches
0.98 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68
#TOP2

The Customer Success Professional's Handbook: How To Thrive In One Of The World's Fastest Growing Careers--While Driving Growth For Your Company

WILEY
6.30 X 1.20 X 9.10 Inches
1.00 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
jackintheboxbooks 9.79

Customers For Life: How To Turn That One-Time Buyer Into A Lifetime Customer

CURRENCY
9780385504454
5.47 X 0.49 X 8.23 Inches
0.43 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68
#TOP4

The Customer Rules: The 39 Essential Rules For Delivering Sensational Service

CURRENCY
9780770435608
5.27 X 0.78 X 7.78 Inches
0.62 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68

The Service Culture Handbook: A Step-By-Step Guide To Getting Your Employees Obsessed With Customer Service

TOISTER PERFORMANCE SOLUTIONS
6.00 X 0.43 X 9.00 Inches
0.58 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68

My Client Book: Customer Appointment Management System And Tracker

INDEPENDENTLY PUBLISHED
9781687546746
8.50 X 0.25 X 11.00 Inches
0.60 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68
#TOP7

The Cult Of The Customer: Create An Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

SOUND WISDOM
6.00 X 0.64 X 9.00 Inches
0.80 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68

Customer Service Tip Of The Week: Over 52 Ideas And Reminders To Sharpen Your Skills

TOISTER PERFORMANCE SOLUTIONS
9780692154144
6.00 X 0.38 X 9.00 Inches
0.51 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68

Powerful Phrases For Effective Customer Service: Over 700 Ready-To-Use Phrases And Scripts That Really Get Results

AMACOM
3TWDDA001VG7
6.00 X 0.75 X 9.00 Inches
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68

The Big Book Of Customer Service Training Games (Big Book Series)

MCGRAW-HILL EDUCATION
2724335804444
7.40 X 0.50 X 9.20 Inches
0.88 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Kohakuio 5.10

Customer Centricity: Focus On The Right Customers For Strategic Advantage (Wharton Executive Essentials)

WHARTON SCHOOL PRESS
5.50 X 0.38 X 8.50 Inches
21.96 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68
#TOP12

Customer Service Training 101: Quick And Easy Techniques That Get Great Results, Third Edition

AUDIBLE
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Audible, Inc. (US) 3.10
#TOP13

The Customer Support Handbook: How To Create The Ultimate Customer Experience For Your Brand

COSUPPORT
BLACK & WHITE ILLUSTRATIONS
5.00 X 0.46 X 8.00 Inches
0.45 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68
#TOP14

Customer Experience: 22 International Cx Professionals Share Their Current Strategies For Achieving Impact And Visibility Using Best Practice Cx (1)

WRITING MATTERS PUBLISHING
5.50 X 0.45 X 8.50 Inches
0.56 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68
#TOP15

The Little Customer Service Book: A Common Sense Guide To Helping People

5.00 X 0.23 X 7.00 Inches
0.21 Pounds
SELLER SELLER SCORE AMAZON FULFILLED PRIME FREE SHIPPING
Amazon.com 9.68

Top 10 customer relations books Brands on Amazon

Here is the list of top-rated brands that were evaluated by PM.

Brand Count
Currency 2
Toister Performance Solutions 2
1
Amacom 1
Audible 1
Cosupport 1
Disney Editions 1
Independently Published 1
Mcgraw-Hill Education 1
Sound Wisdom 1

Top 10 customer relations books Brands Pie Chart


We've carried out a comprehensive analysis of 5,296 reviews on customer relations books, using our selection criteria to identify the best options in the business & money. Our findings reveal that most customers typically select customer relations books priced around $15.68, with top brands including independently published, cosupport, toister performance solutions, wiley, writing matters publishing, disney editions, currency, mcgraw-hill education and sound wisdom and wharton school press

Our team of expert editors reviewed these high-quality items and handpicked the top 15 customer relations books for your consideration. We've also done extensive research on numerous sellers, identifying the best ones in the business & money category. These include amazon.com, jackintheboxbooks and kohakuio and audible, inc. (us) .

We are dedicated to assisting our users in finding the right culture Products based on their needs, saving them considerable time when choosing which customer relations books to buy. We take pride in the number of satisfied users we've helped through our thorough and insightful reviews.